Returns & Exchanges
Blundstone USA offers a 30-day return policy for boots in original, unworn condition with all packaging intact. We are committed to ensuring you find the perfect fit and provide a streamlined process for returns and size exchanges.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
- 2.Print Your Label
Select your reason for return and download the prepaid UPS shipping label provided through the portal to ensure trackable delivery to our warehouse.
- 3.Pack Your Boots
Place the unworn boots inside their original shoe box and secure them within a separate shipping carton to protect the brand packaging during transit.
- 4.Drop Off and Refund
Drop your package at any authorized UPS location; once received and inspected, your refund or exchange will be processed within 5-10 business days.